1. Introduction
Welcome to Maddy Lí. These Terms of Sale govern the purchase of products offered through the Maddy Lí website. By placing an order, you agree to be bound by these Terms of Sale.
2. Products
Each Maddy Lí handbag is handcrafted and may present slight variations in colour, texture, dimensions or finishing details. Such variations are inherent to artisanal craftsmanship and are not considered defects.
3. Product Information
We make every effort to display product descriptions, photographs and specifications as accurately as possible. However, colours and visual appearance may vary depending on the device or screen used.
4. Prices
All prices displayed on the website are shown in the applicable currency and may be subject to taxes, duties or shipping charges depending on the destination country.
Maddy Lí reserves the right to modify prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.
5. Orders
The submission of an order constitutes an offer to purchase the selected product. All orders are subject to acceptance and availability.
Maddy Lí reserves the right to refuse or cancel any order for legitimate reasons, including but not limited to product availability issues, payment verification concerns or suspected fraudulent activity.
6. Payments
Payments must be completed using the payment methods made available during checkout. Orders will only be processed after successful payment authorisation.
Payment processing services may be provided by third-party payment providers.
7. Shipping
Orders will be shipped to the delivery address provided by the customer during checkout. Estimated delivery times are provided for guidance only and are not guaranteed.
Further information regarding shipping methods and delivery times can be found in our Shipping and Delivery Policy.
8. Risk and Ownership
Ownership of the products transfers to the customers upon full payment. Risk of loss or damage passes upon delivery of the products to the customers.
9. Return and Refund
Return and refund requests are governed by our Return and Refund Policy. Customers should review that policy before placing an order.
10. Defective Product
If a product arrives damaged or presents a manufacturing defect, customers should contact Maddy Lí as soon as reasonably possible after receipt.
Each claim will be assessed individually and appropriate remedies may include repair, replacement or refund where required by applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Maddy Lí shall not be liable for indirect, incidental, consequential or special damages arising from the purchase or use of its products.
12. Force Majeure
Maddy Lí shall not be responsible for delays or failures resulting from events beyond its reasonable control, including natural disasters, transportation disruptions, governmental actions, labour disputes or technical failures.
13. Governing Law
These Terms of Sale shall be governed by the laws applicable to the business entity operating Maddy Lí, without regard to conflict of law principles.
14. Contact Information
For questions regarding orders, purchases or these Terms of Sale, customers may contact Maddy Lí through the contact details provided on the website.